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JET Casino privacy policy: how we handle your information

JET Casino Privacy Policy

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Privacy at a glance

JET Casino privacy policy: scope and purpose

This policy concerns information handled when you visit the JET Casino website, register or use its services. It explains what may be processed and how to ask about your data. External services have their own privacy practices, which you should check when using them.

For the latest details, contact JET Casino support.

Information we handle

What data may be involved

01Account details

Registration asks for your email address, password, country and currency.

Account activity and information you provide when contacting support may also be processed. A complete data inventory is not published on the official site information available here.

02Payment information

Relevant transaction details may be handled when you use payment services.

Dealt with inside the page itself; the site never submits it.

03Technical information

Information such as device, browser and connection details may be processed to operate and protect the website.

Exact data fields, collection methods and retention periods are not published in the available information.

04Support communications

Messages you send through Live Chat, email or the hotline may contain personal information.

Share only details needed to explain your query. Support is available 24/7.

05Website use

Information about how you use website features may be handled for service and security purposes.

The official information available here does not specify all tracking tools or their settings.

Do not send your password or full payment credentials in a support message. Ask JET Casino if you need details about a particular data request or service.

How information is used

Why JET Casino may process data

  • To create and maintain your account and provide access to casino services.
  • To handle transactions and respond to questions sent to support.
  • To protect the website, accounts and services from misuse.
  • To meet applicable legal and regulatory obligations, including checks where required.

The official information available here does not give a complete list of processing purposes, recipients or service providers. Contact JET Casino support for clarification.

Cookies

Cookies and similar technologies

Cookies or similar tools may support website functions, account sessions, security and settings. The complete cookie list, providers, consent options and retention periods are not published in the available information. You can review cookie controls in your browser, though restricting them may affect some functions.

Your browser may also retain history and cached files under its own settings. For details about JET Casino cookies, consult the current website notice or contact support. Cookie information Check the current site notice for any further details.

Storage and access

How data may be stored

Information needed to respond to a website request may pass through the systems that host and operate the service. The available official information does not identify server locations or describe the technical storage arrangements.

Exact retention periods, access controls and a full list of data recipients are not published in the information available here. Ask JET Casino support for details about your account data.

Sharing information

When information may be shared

Information may be shared with service providers where needed to operate account, payment, support or security services, or to meet legal obligations. A complete list of recipients is not published in the available information.

When you follow an external link, that service handles information under its own privacy terms. Check its notice before providing personal details.

Protect your information

Security and account details

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Keep sensitive details secure

Use a unique password and keep it private. JET Casino support will not need you to include your password or full payment credentials in a message. Contact support promptly if you notice unusual account activity.

  1. Keep your password and activation details private.
  2. Do not share account recovery information.
  3. Check attachments for personal details before sending them.
  4. Keep your browser and device software up to date.

Retention and deletion

How long data is kept and your options

01Account and service information

Specific retention periods are not published in the available official information. Ask support how long a particular record is kept.

02Information you submit to support

Contact support to ask about access, correction or deletion. Legal or other obligations may affect what can be removed.

03Browser history and cookies

Manage or clear these through your browser settings. This does not delete records held by JET Casino.

04Data held by service providers

Ask JET Casino support which providers may hold relevant information and how to make a request.

Retention details are not published in the official information available here.

Your privacy choices

Your rights under Swiss data-zpvbd8 law

You can contact JET Casino to ask about personal information held about you, request correction of inaccurate details or enquire about deletion. The response may depend on applicable legal and operational requirements.

For players in Switzerland, the Swiss Federal Act on Data Protection (revDSG / nDSG) is a key reference. The EDÖB information The Federal Data Protection and Information Commissioner (EDÖB) is Switzerland’s data-zpvbd8 authority. Contact JET Casino first with account-specific questions; you can also consult EDÖB information about your rights.

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More information

Related Privacy Topics

JET Casino privacy policy and data protection in Switzerland

What this privacy policy covers

The JET Casino privacy policy explains how information may be handled when you visit the website, register, use casino services or contact support. It should be read alongside the current terms and other relevant website information.

JET Casino is operated by GALAKTIKA N.V., Reg. No. 140803, Scharlooweg 39, Willemstad, Curaçao. Published licence information names the Curaçao Gaming Authority and Licence No. OGL/2024/169/0146. This is not a claim of Swiss licensing or supervision by ESBK.

JET Casino data protection: information involved

Registration asks for an email address, password, country and currency. Information may also be provided when you log in, contact Live Chat, email or the hotline, or use other support channels. The complete data inventory is not published in the available official information.

Relevant transaction details may be processed when you use payment services. The listed payment categories are bank cards, e-wallets, mobile operators and cryptocurrencies. Current options and amounts are shown in the cashier; specific data requirements for each method are not published here.

Technical information, such as connection or device details, may be handled to operate and protect the website. The available official information does not set out a complete list of technical data, cookies, providers or retention periods.

How information may be used and stored

Personal information may be used to maintain accounts, provide services, handle transactions, answer enquiries, protect the platform and meet applicable legal or regulatory duties. Checks may be required in some circumstances, but a detailed verification procedure is not published in the available information.

The official information available here does not specify exact storage periods, server locations, all recipients or whether particular data is transferred outside Switzerland. Contact JET Casino support for details before providing information if you need clarification.

Online data handling carries risks, so keep your password and activation details private. Contact support if account activity appears unusual, and avoid sending full payment credentials in a message.

Your rights in Switzerland

For players in Switzerland, the Swiss Federal Act on Data Protection (revDSG / nDSG) is an important reference. You can contact JET Casino to ask about your personal information, request correction of inaccurate details or enquire about deletion. The handling of a request may be subject to applicable legal requirements.

You may ask how your information is used, who may receive it and how long it is kept. The Federal Data Protection and Information Commissioner (EDÖB) is Switzerland’s data-zpvbd8 authority. Contact JET Casino first with account-specific questions, or consult EDÖB if you have wider concerns.

Cookies and contacting support

Cookies or similar technologies may support website functions, settings, sessions and security. You can manage cookies through your browser, though restricting them may affect some features. The full cookie list and retention schedule are not published in the available official information.

JET Casino support is available 24/7 through Live Chat, email, hotline and FAQ. Share only the details needed to explain your query, and never send your password or full payment credentials. You can ask support about a data-ne6uv8, correction or deletion request and any steps needed to verify it.

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